Read an Activity Feed
Trace denials, credential issuance, and policy decisions for a Resource, Provider, Application, or User from that entity's Activity feed.
Every credential issued, policy decision, Provider check, and configuration change is recorded as an activity. The Activity feed on an entity’s page shows only the activities that touched that entity, in order; the same record is also visible Zone-wide in the Audit Log and per agent run in Sessions. If an agent was denied a credential, the feed is the fastest place to see it, and the troubleshooting tips below cover when to switch to the other two views.
Before you begin
Section titled “Before you begin”- Sign in to the Keycard Console with the Viewer Role or higher.
- The entity the activity touched: Activity is a tab on the detail page for a Resource, Provider, Application, or User; Policy Activity has its own entry in the left nav and covers the whole Zone.
Read an activity
Section titled “Read an activity”Say an agent asked for a credential for a billing API Resource and a policy turned it down. To find out what happened:
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Open the entity’s Activity feed
Go to the Resource’s detail page and select the Activity tab. Each row is one activity. For policy activities, open Policy Activity from the left nav instead.
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Scan the row
- Outcome shows a red denied indicator. An issued credential would show green allowed, configuration and service activities get a neutral marker, and an inconclusive activity shows a warning.
- Action names the activity, here Credential issued, with a status message explaining that the request was denied.
- Actor is who performed it. Here it is the agent, but it can also be a User or Keycard itself.
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Open the detail panel
Select the row and read the panel:
- Overview carries the Event ID, the Request ID, when it occurred, and severity.
- Reason says why the request was denied, in this case naming the deciding policy.
- Actor and Related entity identify the agent behind the call and the billing API Resource it targeted.
- The middle of the panel depends on the activity type. A successful credential issuance shows the grant and scopes, a Provider validation lists each configuration check, and a policy evaluation shows the decision breakdown.
- Raw OCSF is the full machine-readable record, in the same OCSF shape used for export.
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Narrow the feed
Two filters sit above the feed: Outcome (All, Success, or Failure) and Time range (last hour, 24 hours, 7 days, or 30 days). Filter to Failure to see every denial on this entity at once.
Verify
Section titled “Verify”Copy the Request ID from the panel’s Overview and search for it in the Audit Log. The activity appears there as an audit event, alongside any others from the same request, confirming you found the decision you were looking for.
Troubleshooting
Section titled “Troubleshooting”- An activity you expect isn’t in the feed: feeds only surface the actions in the Activity Events registry. Deletions, archivals, and lower-level operations land in the Audit Log and in Audit Log Export.
- You need more than the entity’s slice: the feed’s filters stop at Outcome and Time range. Use the Audit Log to filter by action type, request ID, session, or category across the Zone, or open Sessions to follow one agent’s authenticated run in order.
- The same activity shows on two feeds: expected. An activity appears on the feed of each
entity it touched, so
credentials:issueshows on both the Resource and the Provider it involves.
Related
Section titled “Related”- Activity Events: the registry of actions each feed surfaces
- Audit Log & Sessions
- Audit Log Export
- Access Policies
- Revoke a Grant